Frequently Asked Questions
Everything you need to know about your Travelpro Canada experience.
What is the standard shipping time for orders within Canada?
Standard shipping typically takes 3 to 7 business days depending on your province. Orders are processed within 24-48 hours from our Canadian warehouse.
What is your return policy for luggage and accessories?
We offer a 30-day return policy on all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Do Travelpro products come with a warranty?
Yes, our products are backed by industry-leading warranties ranging from 10 years to limited lifetime coverage, protecting you against defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.
Are taxes and duties included in the price?
Prices are listed in CAD. Applicable provincial and federal taxes (GST/HST/PST) are calculated at checkout based on your shipping address. As we ship from within Canada, there are no additional customs duties.